No Refund / No Return Policy
Effective Date: October 15, 2025
At Lisa Toban, we take pride in providing high-quality marketing services and digital products designed to help our clients achieve real business growth. Because of the nature of our work and immediate access to proprietary materials, all sales are final.
1. Marketing Services
Once payment has been processed and your project or consultation is confirmed, our team dedicates time, planning, and creative resources specifically for you. Therefore, no refunds or cancellations are permitted after work has begun.
If rescheduling or scope adjustments are required, requests must be submitted in writing and are subject to approval and possible additional fees.
2. Digital Downloads
All digital products — including templates, toolkits, and downloads — are delivered instantly upon purchase. Because these materials are immediately accessible, they cannot be returned, refunded, or exchanged.
3. Exceptions
Refunds are only considered in limited cases of:
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Duplicate payments made in error.
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Failure to receive the digital product due to a verified technical issue on our end.
For assistance, please email us at support@itslisatoban.com within 7 days of purchase.
4. Acceptance of Policy
By purchasing from Lisa Toban, you acknowledge and agree to this No Refund / No Return Policy.
📧 Contact: support@itslisatoban.com
🌐 Website: itslisatoban.com
